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WARRANTY INFORMATION

We warranty our refinishing work for 3 years against bubbling and peeling due to workmanship or product defects.  If there is a problem with the product itself or the workmanship (application of the product), it will show up within a week of refinishing, and it is very rare.

answersThere are only three warranty exclusions - bubbling or peeling due to chipping, moisture entrapment, or unrepaired leaks.  Here’s why:

  • Bubbling or peeling due to chipping:  A refinished surface can chip just like a non-refinished surface, so if your refinished surface does get chipped (from dropping something in the tub, for example), keep the area as dry as possible and contact us to schedule a repair (a $125 minimum repair charge will apply).  Timing is especially important if the chip is below the waterline, because water can eventually work its way beneath the refinished surface and cause the refinished surface to bubble and peel.  Do not bathe animals in the tub, as their claws can breach the seal.  Do not let children play with metal or hard plastic toys in the tub, for the same reason.
  • Bubbling or peeling due to moisture entrapment:  Setting and leaving items like wet or soapy bottles, jars, washcloths, or soap on a refinished surface can cause moisture to get trapped between these items and the refinished surface, causing it to bubble and then peel when picking up the item.  We recommend a shower caddy or soap dish.  Never use a suction bath mat on the bottom of a refinished tub.  If you use a non-suction mat, you must take it up after each use to avoid moisture entrapment.
  • Bubbling or peeling due to unrepaired leaks:  Constant dripping or leaking water on a refinished surface, especially near the drain, may cause it to eventually bubble and finally start to peel.  Don't let a leaky faucet go un-repaired.

It's easy to take proper care of a refinished surface.  Take a look at our Refinishing Care Instructions.