REFINISHING CARE INSTRUCTIONS
Refinishing Care Instructions for refinished surfaces are easy to follow. A professionally refinished surface looks, feels, and cleans like brand new, so be sure to use only mild, non-abrasive products without bleach (check the labels) with a non-abrasive sponge or damp cloth when cleaning because as with any new surface, the finish or shine can be dulled or damaged by abrasive cleaners or bleach.
Most liquid and foam 'green' cleaners will work, but read the label to make sure they do not contain bleach or abrasives. We recommend Lysol Bathroom Cleaner, Simple Green Free & Clear, or even a wet soapy washcloth. In any case, be sure to thoroughly rinse away your cleaning solution.
For optimal results, maintain a non-silicone caulking around all refinished surfaces, especially bathtubs. We recommend Loctite's Polyseamseal Ultra (found at Lowe's), or DAP's Kwik Seal caulk (found at Home Depot). We offer a 3 year limited warranty (see below), so avoid the following scenarios:
Do not leave soapy bottles or washcloths on the bathtub ledges. We suggest using a shower caddy.
Do not allow children to play with metal or hard plastic toys in the tub - these kinds of toys can scrap deeply and break the seal.
Do not bathe dogs in the tub, as their claws could breach the surface.
Do not let a leaky faucet for unrepaired. Constant dripping can cause surface bubbling.
Do not use any kind of hair dye in the bathtub or sink.
Never use a suction mat in a refinished bathtub, and if you use a non-suction mat, you must remove it after each use to avoid moisture build-up between the mat and the tub, which can lead to peeling and will void your warranty.
We warranty our refinishing work for 3 years against bubbling and peeling due to workmanship or product defects. If there is a problem with the product itself or the workmanship (application of the product), it will show up within a week of refinishing, and it is very rare.
There are only three (3) warranty exclusions, and they all have to do with bubbling or peeling of the surface due to chipping, moisture entrapment, or unrepaired leaks. Here’s why:
- Bubbling or peeling due to chipping: A refinished surface can chip just like a non-refinished surface, so if your refinished surface does get chipped, keep the area as dry as possible and contact us to schedule a repair (charges will apply). Timing is especially important if the chip is located below the waterline, because water can eventually work its way beneath the refinished surface and cause it to bubble and peel.
- Bubbling or peeling due to moisture entrapment: Setting and leaving items like wet or soapy bottles, washcloths, or soap on a refinished surface can cause moisture to get trapped between these items and the refinished surface, causing it to bubble and then peel when picking up the item. We recommend a shower caddy or soap dish.
- Bubbling or peeling due to unrepaired leaks: Constant dripping or leaking water on a refinished surface, especially near the drain, may cause it to eventually bubble and finally start to peel. Don't let a leaky faucet go un-repaired.